"Earlier Version of MSN Detected" Using Inbox Icon

ID: Q189077

The information in this article applies to:

SYMPTOMS

When you start Microsoft Outlook 98 by using the Inbox icon on the desktop, you may receive a message stating that you have an earlier version of MSN, The Microsoft Network, installed and that a newer version is available. When this occurs, you have the following options:

Note that when you install Outlook 98, the Inbox icon is normally changed to an Outlook icon, but in some cases the Inbox icon may not be changed.


RESOLUTION

To work around this issue, either create a new Outlook shortcut or use the Chnginbx.exe tool.

Method 1

To create a new desktop icon that starts Outlook 98:
  1. Locate the Outlook shortcut on the Start menu.


  2. Right-click the Outlook icon, and then click Copy.


  3. Right-click the desktop, and then click Paste.


Method 2

Run the Chnginbx.exe tool located in the following folder on the Windows 98 CD-ROM:
Tools\Mtsutil

The Chnginbx.exe tool is also located at the following Microsoft Web site:
http://www.microsoft.com/outlook/enhancements/chnginbx.asp

This tool changes the Inbox icon to an Outlook icon.

Additional query words: previous mail 


Keywords          : kbenv win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 11, 1999