Cannot Add Microsoft Service for NetWare Directory Services

• Microsoft Windows 98
• Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5

SYMPTOMS

When you try to add the Microsoft Service for NetWare Directory Services information service in Network Properties, the information service may not be listed for you to add.

CAUSE

This issue can occur if the Novell Client32 information service was installed on the computer.

RESOLUTION

To resolve this issue, extract the Ndscli.inf file to the Windows\Inf folder, and then delete the Drvidx.bin and Drvdata.bin files in the Windows\Inf folder.

For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base:

Q129605 How to Extract Original Compressed Windows Files

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Network.



3. Click Add, click Service, and then click Add.



4. Click Service For NetWare Directory Services, click OK, click Cancel, and then click OK.

MORE INFORMATION

When the Novell Client32 information service is installed, it removes Microsoft Service for NetWare Directory Services from the list of services to prevent you from installing both information services. If you remove Client32, it does not add Microsoft Service for NetWare Directory Services to the list again. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords          : kb3rdparty kbenv kbnetwork kbtool osr2 win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 16, 1999