Cannot Change Temporary Internet Files Cache Size

• Microsoft Windows 98
• Microsoft Internet Explorer for Windows 95

SYMPTOMS

The amount of disk space Internet Explorer uses for temporary Internet files may be set to 0 (zero) percent, and you may be unable to specify a different setting.

CAUSE

This behavior can occur if the History, Cookies, or Temporary Internet Files folder is damaged, or if a damaged file exists in one of these folders.

RESOLUTION

To resolve this behavior, follow these steps:

1. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK.



2. At the command prompt, type the following commands, pressing ENTER after each command, and pressing Y if you are prompted to confirm folder deletion:
   

   cd\windows
   smartdrv
   deltree cookies
   deltree history
   deltree tempor~1
   exit
   

   
   NOTE: If you have a cookie that stores a password for a particular Web site, copy the contents of the Cookies folder to a new folder before deleting the Cookies folder. To do so, type the following commands at the command prompt, pressing ENTER after each command
   

   md <folder>
   copy c:\windows\cookies\*.* c:\windows\<new folder>

   
   where <folder> is the folder to which you want to copy the contents of the Cookies folder.



3. Restart your computer.



4. Click Start, point to Programs, point to Internet Explorer, and then click Internet Explorer.



5. On the View menu, click Internet Options.



6. On the General tab, click Settings.



7. Move the "Amount of disk space to use" slider to the setting you want, click OK, and then click OK again.

Additional query words: please select a value between 1 and 0 for

Keywords          : kbenv kbui msiew95 win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 23, 1999