Cannot Open Documents from the Quick Launch Toolbar

ID: Q232804


The information in this article applies to:


SYMPTOMS

When you attempt to open a shortcut to a Microsoft Word (.doc) document or Microsoft Excel (.xls) spreadsheet on the Quick Launch toolbar, the file may not be opened.


CAUSE

This issue occurs if you click the ">>" button on the Quick Launch toolbar, and then click a shortcut to a Word or Excel file.


RESOLUTION

To work around this issue, move the shortcut to the Word or Excel file to the beginning of the Quick Launch toolbar, or resize the Quick Launch toolbar to display the shortcut to the Word or Excel file.

To move a shortcut on the Quick Launch toolbar, drag the shortcut to the position on the toolbar you want.

To resize the Quick Launch toolbar, drag the left or right edge of the toolbar to make the toolbar the size you want.


MORE INFORMATION

If the Quick Launch toolbar is not large enough to display all the shortcuts, a ">>" button is displayed, indicating that the toolbar contains shortcuts that cannot be displayed. When you click the ">>" button, the additional shortcuts are displayed.

Additional query words:


Keywords          : kbui win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 9, 1999