Cannot Open Network Tool in Control Panel

ID: Q192323

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 98

SYMPTOMS

When you try to open the Network tool in Control Panel, nothing may happen, or you may receive any of the following error messages:

Rundll caused an invalid page fault in netdi.dll

-or-

Rundll32 caused a general protection fault in krnl386.exe

This behavior may also occur when you right-click Network Neighborhood and then click Properties.

CAUSE

This behavior can occur if the Netdi.dll file or the Netos.dll file is missing or damaged.

RESOLUTION

To resolve this issue, extract a new copy of the Netdi.dll file and the Netos.dll file from your original Windows disks or CD-ROM. For information about how to extract a file, see the follow article in the Microsoft Knowledge Base:

ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files

Additional query words: netcpl.cpl icon


Keywords          : kbenv kberrmsg kbnetwork win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 13, 1999