Cannot Warm Boot Computer at Windows 98 Shutdown Screen

ID: Q186888

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you press CTRL+ALT+DELETE at the "It's now safe to turn off your computer" screen, nothing happens.

CAUSE

Windows 98 incorporates Fast Shutdown functionality. Because of the nature of this functionality, keyboard interrupts are disabled during the shutdown process. As a result, pressing CTRL+ALT+DELETE does nothing.

RESOLUTION

To restart your computer, click Restart instead of Shut Down in the Shut Down Windows dialog box.

Additional query words: warm cold soft hard


Keywords          : winboot win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 4, 1999