Chameleon 4.0 Requires NetManage TCP/IP Protocol

ID: Q124047

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 98

SYMPTOMS

When you use the Chameleon 4.0 utilities, you may receive general protection(GP) faults and system errors.

CAUSE

Chameleon 4.0 is incompatible with Microsoft Transmission Control Protocol/Internet Protocol (TCP/IP); Chameleon requires its own (user- mode) TCP/IP. The Chameleon utilities run only with NetManage TCP/IP.

RESOLUTION

To work around this behavior, use one of the following methods:

Remove Microsoft TCP/IP from the list of installed network components. To do this, follow these steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Networks.
3. In the Components box, click Microsoft TCP/IP, and then click Remove.
4. Click OK.

To use Chameleon 4.0 with Windows and keep Microsoft TCP/IP installed on your computer, install NetManage TCP/IP included with Chameleon and unbind Microsoft TCP/IP from all installed network clients and services.

To unbind Microsoft TCP/IP, follow these steps:
1. Click Start, point to Settings and then click Control Panel.
2. Double-click Networks.
3. In the Components box, click Microsoft TCP/IP, and then click Properties.
4. Click the Bindings tab.
5. Make sure all check boxes are cleared (not selected), and then click OK.
6. Click OK.
Microsoft TCP/IP should now be unbound. When you need to use Microsoft TCP/IP again, it must be re-bound to the network clients and services.

MORE INFORMATION

Contact NetManage to inquire about a possible updated version of Chameleon that is compatible with Microsoft TCP/IP.

Chameleon is manufactured by NetManage Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Keywords          : kb3rdparty kbnetwork ndis3x win95 wincomm win98 
Version           : 
Platform          : 
Issue type        : kbprb

Last Reviewed: January 14, 1999