Computer Does Not Resume To Recognize USB Device From Standby

ID: Q189591

The information in this article applies to:

SYMPTOMS

If you connect a Universal Serial Bus (USB) device to a Windows 98-based computer while the computer is in Standby mode, the computer does not resume from Standby mode to process the USB device connection and immediately recognize the new USB device. The computer remains in Standby mode, and may not recognize the USB device once resumed.

If you disconnect then reconnect the USB device after the computer has resumed, the USB device will be correctly recognized.


RESOLUTION

This issue is resolved by the following updated files for Windows 98, as well as later versions of these files: 


   Openhci.sys  version 4.10.2018  dated 7/6/98 8:18pm  21,904 bytes
   Usbd.sys     version 4.10.2018  dated 7/6/98 8:18pm  17,568 bytes
   Usbhub.sys   version 4.10.2018  dated 7/6/98 8:18pm  27,136 bytes



STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 


Keywords          : kbenv kbhw win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 2, 1999