Computer Stops Responding with an Intel 8/16 10BaseT Network Adapter Installed

ID: Q232897

The information in this article applies to:

SYMPTOMS

After you upgrade to Windows 98 Second Edition with an Intel 8/16 10BaseT network adapter installed, your computer may stop responding (hang) when you restart your computer.


CAUSE

This issue can occur if the Intel 8/16 10BaseT network adapter and communications port 1 (COM1) are configured to use interrupt request (IRQ) 4 and input/output (I/O) address range 0270-027F.


RESOLUTION

To resolve this issue, configure the Intel 8/16 10BaseT network adapter to use a different IRQ:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click Network.


  3. Click the Intel 8/16 10BaseT network adapter, and then click Properties.


  4. Click the Resources tab.


  5. In the Interrupt (IRQ) box, change the IRQ to a non-conflicting resource for the network adapter, and then click OK.


Additional query words: 


Keywords          : kbenv kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 17, 1999