Computer or Mouse Hangs Playing Game with Multiple Monitors

• Microsoft Windows 98

SYMPTOMS

When you are using a mouse to navigate through a playing field in a Windows-based game, the mouse or Windows 98 may stop responding (hang).

CAUSE

This behavior can occur if you are using multiple monitors with Windows 98 and the game is not designed to run on a computer using multiple monitors.

RESOLUTION

To resolve this issue, contact the manufacturer of the game to inquire about obtaining a possible update to address this issue.

MORE INFORMATION

Some Windows-based games have a playing field that can be scrolled or navigated through by moving the mouse pointer toward the edge of the screen. If there is no secondary monitor, the mouse pointer stops at the edge of the screen when it is used to navigate around a playing field. If a secondary monitor is added, you may inadvertently overshoot the edge of the screen moving the mouse pointer to the secondary monitor, causing the issue to occur.

Additional query words: multiple-monitor support

Keywords          : kbenv win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 30, 1999