Creative Video Blaster WebCam II Drivers Are Not Loaded Correctly

ID: Q233113

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

After you upgrade to Windows 98 Second Edition, your Creative Video Blaster WebCam II may not respond (hang), and a yellow exclamation point may be displayed in Device Manager for the device.

RESOLUTION

To resolve this issue, unplug and then plug the camera back in to the Universal Serial Bus (USB) port. The drivers for the camera should be detected and loaded correctly.

MORE INFORMATION

The Vvlusb.sys driver used by the Creative Video Blaster WebCam II may not be enumerated correctly during the upgrade process. You may see a "Code 10" status for the device in Device Manager.

For information about error codes in Device Manager, please see the following article in the Microsoft Knowledge Base:

Q125174 Explanation of Error Codes Generated by Device Manager

Additional query words:


Keywords          : kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 9, 1999