Display Adapter in IBM Docking Station Does Not Work

ID: Q216451

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you add a display adapter to an IBM docking station for use as the single adapter in a docked configuration, you may see one or all of the following behaviors:

When you restart your computer, the computer may stop responding at the Windows 98 logo screen.
You may be able to start your computer in normal mode, but you receive an error message that your display settings are incorrect.
After you start your computer in normal mode, your screen may be unreadable.

CAUSE

These issues can occur if Windows 98 cannot disable the on-board display adapter.

RESOLUTION

To work around this problem, use one of the following methods:

Method 1

Uninstall Windows 98 and use Microsoft Windows 95.

Method 2

Remove the display adapter from the docking station and use the on-board display adapter when your computer is docked.

MORE INFORMATION

The BIOS of the Thinkpad 760E and 760ED laptop computer does not support disabling the on-board display adapter. Since the on-board display adapter of the laptop cannot be disabled for either hardware configuration, the display adapter in the docking station cannot be configured properly.

IBM Technical support has confirmed that the Thinkpad 760E and 760ED do not support disabling the on-board video display adapter.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kb3rdparty kbdisplay kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 9, 1999