Encore DXR2 DVD Player Does Not Work in Windows 98

ID: Q195258


The information in this article applies to:


SYMPTOMS

After you upgrade your computer to Windows 98, your Creative Labs Encore DXR2 DVD drive may not work correctly.


CAUSE

This behavior occurs because Windows 98 Setup updates the .dll files used by the DVD drive.


RESOLUTION

To resolve this issue, use either of the following methods:


STATUS

Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.

Additional query words:


Keywords          : kbhw kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 30, 1999