Err Msg: Cannot Find the File KSCLOCKF.AX. Please Insert the...

ID: Q192394

The information in this article applies to:

SYMPTOMS

When you are upgrading from Microsoft Windows 95 to Windows 98, you may receive the following error message during the Plug and Play hardware detection process:

Cannot find the file KSCLOCKF.AX. Please insert the Windows 98 CD and click OK.


CAUSE

This behavior can occur if you are upgrading from an Original Equipment Manufacturer (OEM) version of Windows 95 to Windows 98 and your computer has an ESS Technology ES1878 sound card.


RESOLUTION

To resolve this behavior, copy the following cabinet files from your Windows 98 media to the Windows\System\Precopy folder, and then click OK to continue Setup: 


   Driver11.cab
   Driver12.cab
   Driver14.cab
   Driver15.cab
   Driver17.cab
   Driver20.cab


For information about how to copy files or folders, click Start, click Help, click the Index tab, type "copying" (without quotation marks), double-click the "copying files, folders" topic, and then double-click the "To copy a file or folder" topic.

Additional query words: 98 


Keywords          : kbenv kberrmsg kbhw kbsetup kbsound win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 27, 1999