Err Msg: Netscape Executed an Invalid Instruction in Module...

ID: Q232771

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition

SYMPTOMS

When you attempt to start Netscape Communicator version 4.08 or later after you install Windows 98, you may receive the following error message:

Netscape executed an invalid instruction in module unknown.

CAUSE

This issue can occur if you have SurfWatch version 3.0 for Windows 95 installed on your computer. SurfWatch version 3.0 for Windows 95 requires Winsock version 1.1 and does not work correctly with the version of Winsock included in Windows 98.

RESOLUTION

To resolve this issue, contact SurfWatch to inquire about the availability of a fix for this issue.

To work around this issue, uninstall SurfWatch version 3.0 for Windows 95.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kb3rdparty kberrmsg win98 win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 30, 1999