Err Msg: No ISDN Devices Were Found. Please Install an ISDN...

ID: Q192005

The information in this article applies to:

SYMPTOMS

When you attempt to run the ISDN Configuration wizard from Windows 98 Help, you may receive the following error message:

No ISDN devices were found. Please install an ISDN device and run the configuration wizard again.


When you run diagnostics on the Integrated Services Digital Network (ISDN) device using the Modems tool in Control Panel, you receive the correct information from the device, which indicates that it is properly installed.


CAUSE

This error message can occur if you are using an external ISDN device. The ISDN Configuration wizard included with Windows 98 works only with internal ISDN devices.


RESOLUTION

To resolve this behavior, contact the manufacturer of the ISDN device for information about how to configure it for use in Windows 98.


MORE INFORMATION

The configuration utility included with the Microsoft ISDN Accelerator Pack for Windows 95 also works only with internal ISDN devices.

Additional query words: modem 


Keywords          : kberrmsg kbhw 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 22, 1999