Err Msg: Rundll32 Caused an Invalid Page Fault in Module Rnaui.dll

ID: Q218822

The information in this article applies to:

SYMPTOMS

When you attempt to create a new connection in the Dial-Up Networking folder, you may receive the following error message:

RUNDLL32 caused an invalid page fault in module RNAUI.DLL at address.


CAUSE

This error message can occur if the following registry key has been removed:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authentication\SMM_Files


RESOLUTION

To resolve this issue, remove and reinstall Dial-Up Networking:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click Add/Remove Programs.


  3. Click the Windows Setup tab, click Communications, and then click Details.


  4. Click the Dial-up Networking check box to clear it, click OK, and then click OK.


  5. Restart your computer.


  6. Click Start, point to Programs, and then click Windows Explorer.


  7. If it exists, rename the Rasapi32.dll file located in the Windows\System folder. For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming Files topic.


  8. Repeat steps 1-3.


  9. Click the Dial-Up Networking check box to select it, click OK, and then click OK.


  10. Restart your computer.


Additional query words: 


Keywords          : kbenv kberrmsg win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 9, 1999