Err Msg: Windows Cannot Find Program.exe, Which Is Needed...

• Microsoft Windows 98

SYMPTOMS

When you double-click the Internet Explorer icon on the desktop, you may receive the following error message:

Windows cannot find Program.exe, which is needed for opening files of type "Internet Explorer".

CAUSE

This issue can occur if you are using MSN, The Microsoft Network, software when you upgrade to Windows 98, and the Program Files\Online Services\MSN folder is missing or damaged. The Internet Explorer icon on the desktop references the Msnmig.exe in the Program Files\Online Services\MSN folder, and when Windows is unable to find this file, it generates the error message.

RESOLUTION

To resolve this issue, extract the Msnmig.exe file to the Program Files\Online Services\MSN folder, and then reinstall MSN, The Microsoft Network. For information about how to extract files, please see the System File Checker Tool section in the following article in the Microsoft Knowledge Base: How to Extract Original Compressed Windows Files

For information about how to install MSN, The Microsoft Network, please see the following articles in the Microsoft Knowledge Base: MSN Installation and Setup Questions & AnswersQuestions and Answers About Setting Up the New MSN

Additional query words: 98

Keywords          : kbenv kberrmsg msnetwork win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 25, 1999