Error Message: Dial-in Driver Not Loaded

ID: Q188291

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you attempt to connect to your Internet service provider (ISP) after you upgrade to Windows 98, you may receive either of the following error messages:

Dial-in driver not loaded

PCTCPAPI083: 4.10 PC/TCP kernel and VxD not loaded. Your application would be adversely affected. DLL initialization failed.

CAUSE

This behavior can occur if you upgrade Microsoft Windows 3.1x or Microsoft Windows for Workgroups 3.1x to Windows 98. Windows 3.1x and Windows for Workgroups 3.1x are 16-bit operating systems. Windows 98 Setup cannot migrate Internet Explorer settings and ISP connections from a 16-bit operating system.

RESOLUTION

To work around this issue, run the Internet Connection Wizard (ICW) to create a new ISP connection. To do this, click Start, point to Programs, point Internet Explorer, click Connection Wizard, and then follow the instruction on your screen.

Additional query words: dun


Keywords          : kberrmsg kbsetup win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 9, 1999