Error Message: This program has caused a Fatal Exception 0D...

• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

When you start Windows, you may receive the following error message on a blue screen:

WINDOWS This program has caused a Fatal Exception 0D at 00457:000040B1 and will be terminated.

CAUSE

This error message can occur if you are using Adobe Type Manager with certain display drivers and the Hardware Acceleration setting is not set to Full.

RESOLUTION

To resolve this issue, set the Hardware Acceleration setting to Full. To do so, follow these steps:

1. Restart your computer in Safe mode. To do so, follow these steps:
   
   
   • Windows 95:
     
     Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.
   
   
   
   • Windows 98:
     
     Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu. For more information about Windows 98 startup, please see the following article in the Microsoft Knowledge Base:
   
   
   

   ARTICLE-ID: Q178548
   TITLE : No "Starting Windows 98" Message at Startup




2. Click Start, point to Settings, then click Control Panel.



3. Double-click System.



4. Click the Performance tab, and then click Graphics.



5. Move the Hardware Acceleration slider all the way to the right (to the Full setting), and then click OK.



6. Click OK. When you are prompted to restart your computer, click Yes.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords          : kb3rdparty kberrmsg win95 winboot win98 
Version           : 
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 20, 1999