Error Messages Are Displayed When Using a Canon Printer

ID: Q232506

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

When you try to print to your Canon BJC-5000 printer, you may receive one of the following error messages:

LPT Printer Error: Error printing to port lptX

Severe: PnP Hardware ID not found in canon.ini - Installation aborted!

CAUSE

This issue can occur if the Canon printer drivers did not install properly.

RESOLUTION

To resolve this issue, reinstall the printer driver.

STATUS

Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: color upgrade


Keywords          : kberrmsg kbprint win98se 
Version           : WINDOWS:98 Second Edition
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 16, 1999