Error on Main Board After Installing Windows

ID: Q132852

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 98

SYMPTOMS

When your computer restarts after you install Windows, you may receive a BIOS level error message reporting an error on the main board.

CAUSE

This behavior can occur on Peripheral Component Interconnect (PCI) computers with bus mastering PCI network cards, and occurs only when the real mode network has been started. The computer is unable to de- initialize the network adapter when it is initialized from real mode.

RESOLUTION

To work around this issue, turn off the computer for about 10 seconds, and then turn the computer back on.

To resolve this issue, contact the BIOS vendor to inquire about a possible update to address this issue.

NOTE: This problem does not occur only during Windows Setup. This problem occurs when the real mode network is started after the computer is restarted, but not turned off (even with non-Plug and Play operating systems). This problem does not occur when you use Windows 95/98 protected mode network because the protected mode network drivers disable bus mastering during shutdown.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: post


Keywords          : kberrmsg kbnetwork kbsetup win95 win98 
Version           : 
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 20, 1999