ES1869 Sound Card Disabled (Code 10) After Upgrade

ID: Q233117

The information in this article applies to:

SYMPTOMS

When you view your ES1869 Plug and Play AudioDrive sound card in Device Manager, there may be a yellow exclamation point and a status of Code 10 for the sound card.


CAUSE

This issue can occur after you upgrade your Microsoft Windows 95-based or Microsoft Windows 98-based computer to Windows 98 Second Edition.


RESOLUTION

To resolve this issue, remove and reinstall the ES1869 Plug and Play AudioDrive sound card:

  1. Click Start, point to Settings, click Control Panel, and then double-click System.


  2. Click the Device Manager tab, click the ES1869 Plug and Play AudioDrive sound card, click Remove, click OK, and then click OK.


  3. Click Yes when you are prompted to restart your computer.


  4. After your computer restarts, the ES1869 Plug and Play AudioDrive sound card should be detected and installed properly.


Additional query words: 


Keywords          : kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 10, 1999