Fatal Exception Error Message While Upgrading Jetbook

ID: Q191539

The information in this article applies to:

SYMPTOMS

When you install or upgrade to Windows 98 on a Jetbook 7050 laptop computer, you may receive the following error message:

A Fatal Exception 006 has occurred at 0000:0000007.


CAUSE

This behavior can occur if the Basic Input/Output System (BIOS) revision of the laptop computer is earlier than 1.06a.


RESOLUTION

To resolve this issue, upgrade the BIOS to revision 1.06a or later. For information about how to upgrade the BIOS, please contact the computer's manufacturer.

Additional query words: notebook winbook 


Keywords          : kberrmsg kbhw kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 21, 1999