Fatal Exception Error Message with Comspeed Version 2.14

ID: Q186203

The information in this article applies to:

SYMPTOMS

When you upgrade to Windows 98, or after you install Cordes Comspeed version 2.14, you may receive a fatal exception error message on a blue screen. This behavior may be repeated when you restart your computer.


CAUSE

This behavior can occur if you are running Cordes Comspeed version 2.14. Windows 98 is not compatible with the type of .vxd file used by this program.


RESOLUTION

To resolve this issue, upgrade to Cordes Comspeed version 2.15 or later. To work around this issue, use the following steps:

  1. Restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode Command Prompt Only.


  2. Type the following lines, pressing ENTER after each line:

    cd windows\system\iosubsys
    ren comspeed.vxd comspeed.old


  3. Restart your computer.


  4. Click Start, point to Programs, point to Startup, right-click Comspeed, and then click Delete.



STATUS

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 


Keywords          : winboot appscomp win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 3, 1999