How to Restore the "MSN, The Microsoft Network" Icon

ID: Q229234

The information in this article applies to:

SYMPTOMS

If the icon for installing MSN, The Microsoft Network version 5.0 is removed from the desktop, you cannot install MSN.


CAUSE

This is because MSN version 5.0 (like Microsoft Internet Explorer) is a core component of Windows 98 Second Edition and cannot be uninstalled or reinstalled.


RESOLUTION

To resolve this issue, use one of the following methods:

Use the Rstormsn.exe Utility

Restore the MSN icon to the desktop by using the Rstormsn.exe utility located in the Tools\Mtsutil\Rstormsn folder on the Windows 98 Second Edition CD-ROM.

Use the Msoobe.exe Utility

  1. Click Start, and then click Run.


  2. In the Open box, type the following line, and then click OK.


    3. c:\windows\system\oobe\msoobe.exe /x
  3. Follow the instructions on your screen to complete the MSN Internet Access wizard.


Additional query words: 98 


Keywords          : kbsetup kbui win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999