HP LaserJet 5Si and 5Si/5Si MS PS Prints Euro Symbol Incorrectly

ID: Q193935

The information in this article applies to:

SYMPTOMS

When you print a document that contains the euro symbol to a Hewlett- Packard (HP) LaserJet 5Si or 5Si/5Si MX PS printer, the euro symbol may be printed as a black dot or blank space.


CAUSE

This behavior can occur if TrueType fonts are not sent to the printer as bitmap soft fonts.


RESOLUTION

To resolve this behavior, follow these steps:

  1. Click Start, point to Settings, and then click Printers.


  2. Right-click your HP LaserJet 5Si or 5Si/5Si MX PS printer, and then click Properties.


  3. Click the Fonts tab.


  4. For HP LaserJet 5Si/5Si MX PS printers, click Always Use TrueType Fonts, click Send Fonts As, click Bitmaps under TrueType Fonts, click OK, and then click OK again.

    For HP LaserJet 5Si printers, click "Download TrueType fonts as bitmap soft fonts," and then click OK.



MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. 


Keywords          : kb3rdparty kbprint win95 win98 
Version           : WINDOWS:95,98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 29, 1999