IBM Mwave Modem Not Working on IBM ThinkPad 600

ID: Q199189

The information in this article applies to:

SYMPTOMS

When you install Windows 98 on an IBM ThinkPad 600 and you have already downloaded and installed the latest Mwave modem drivers for the computer, the modem may not work with Windows 98 Dial-Up Networking or HyperTerminal. The Mwave modem may work properly with third-party programs.


CAUSE

This behavior can occur if the installed unimodem files are not the correct version for the Mwave modem.


RESOLUTION

Install the updated unimodem files from either of the following IBM Web sites:

http://www.pc.ibm.com/qtechinfo/DSHY-3VQQS6.html
ftp://ftp.pc.ibm.com/pub/pccbbs/mobiles/w98sfdi.exe
If you cannot gain access to the Web sites, contact IBM at (800) 772-2227 to obtain the files.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.


MORE INFORMATION

This update includes two files: Unimodem.vxd and Unimdm.tsp with file version 1.3. These two files are needed to enable the modem in Windows 98.

Additional query words: 


Keywords          : kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: March 30, 1999