Infrared Searching Does Not Respond When Enabled

• Microsoft Windows 98

SYMPTOMS

When you enable or disable infrared (IR) searching, you may experience one of the following symptoms:

• When you click the "Search for and provide status for devices within range" check box to select it when IR communication is already enabled, searching does not start.



• When you click the "Search for and provide status for devices within range" check box to select it, you receive the following error message:
  

  Cannot search for devices because other infrared devices are operating nearby




• When you click the "Search for and provide status for devices within range" check box to clear it when IR communication is enabled, searching does not stop.

RESOLUTION

To work around these issues, enable or disable IR communication and the "Search for and provide status for devices within range" check boxes at the same time. To enable IR searching, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Infared Monitor, and then click the Options tab.



3. Click the Enable Infrared Communication check box to select it, click the "Search for and provide status for devices within range" check box to select it, and then click Apply.



4. Click OK.

Additional query words: irda

Keywords          : kberrmsg kbtool win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 15, 1999