Invalid Page Fault in Thumbvw.dll or Kernel32.dll Viewing Folder

• Microsoft Windows 98

SYMPTOMS

When you attempt to view the contents of a folder using Thumbnail view, you may receive one of the following error messages:

EXPLORER caused an invalid page fault in module THUMBVW.DLL at 015f:799eaee4

-or-

EXPLORER caused an invalid page fault in module KERNEL32.DLL at 015f:bff9d709

CAUSE

This problem can occur if the Thumbs.db file (which contains the thumbnails for a particular folder) is corrupt.

RESOLUTION

To resolve this problem, follow these steps:

1. Delete the Thumbs.db file in the folder for which Thumbnail view is enabled.
   
   NOTE: You need to be able to view hidden files to see the Thumbs.db file. To view hidden files, click Folder Options on the View menu in Windows Explorer, click the View tab, click Show All Files, and then click OK.
   
   If you receive an error message indicating that access is denied, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q185698
   TITLE : Can Not Delete Thumbs: Access Is Denied

   For information about how to delete a file in Windows 98, click Start, click Help, click the Index tab, type deleting, and then double-click the "Deleting Files, Folders" topic.



2. Re-create the Thumbs.db file by clicking the folder in Windows Explorer, and then clicking Thumbnails on the View menu.

Keywords          : kberrmsg win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 10, 1999