Items Added to "All Users" Folder Do Not Appear on the Start Menu

• Microsoft Windows 98
• Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95
• Microsoft Internet Explorer versions 4.01 Service Pack 2, 5 for Windows 98

SYMPTOMS

When you try to modify a program shortcut in your Startup folder, the shortcut may be missing.

If you add a new folder or shortcut to the C:\Windows\All Users\Start Menu\Programs folder, the new folder or shortcut may not appear on the Start menu.

If you add shortcuts to the C:\Windows\All Users\Start Menu\Programs\Startup folder, the shortcuts run but do not appear on the Start menu.

If you add a new folder or shortcut to the C:\Windows\All Users\Desktop folder, the new folder or shortcut may not appear on the Desktop.

MORE INFORMATION

The All Users folder is created on a Windows 95-based computer only if the Windows Desktop Update component is installed.

Additional query words: disappear gone

Keywords          : kbui msiew95 win98 msiew98 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 2, 1999