Items in "Open" and "Save As" Dialog Boxes Sorted Incorrectly

ID: Q229070

The information in this article applies to:

SYMPTOMS

When you use the Open command or the Save As command in one of the following tools in Windows 98, the items in the Open or Save As dialog box may be sorted incorrectly:

For example, files may be listed before folders, items may be sorted in descending order, and so on.


CAUSE

This behavior can occur if the sort order in Windows Explorer is changed from the default order.


RESOLUTION

To resolve this behavior, reset the default sort order:

  1. Right-click Start, click Explore, and then click drive C.


  2. On the View menu, click Details.


  3. Click the Name column to sort items by name, press and hold down the CTRL key, and then quit Windows Explorer by clicking Close in the upper-right corner of the screen.


  4. Release the CTRL key.


  5. Restart your computer.


NOTE: You must perform these steps exactly as they are listed. For example, do not quit Windows Explorer by clicking Exit on the File menu.

Additional query words: sort alphabetical order 


Keywords          : kbui win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 7, 1999