Logic Audio 3.5 Hangs with Certain ISA Sound Cards

ID: Q229240

The information in this article applies to:

SYMPTOMS

When you start Logic Audio version 3.5, it may stop responding (hang).


CAUSE

This behavior can occur if your computer contains an ESS1888 or Aztech 2320 Industry Standard Architecture (ISA) sound card.

When you start Logic Audio, it attempts to calibrate the sound card drivers. If the ESS1888 or Aztech 2023 drivers are loaded, Logic Audio hangs while it is trying to configure the MIDI device.


RESOLUTION

To work around this issue, use either of the following methods:

Method 1

In Device Manager, disable the current sound card or MIDI interface device and replace it with another sound card or add-in MIDI card. To disable the current device:
  1. Click Start, point to Settings, click Control Panel, and then double-click System.


  2. Click the Device Manager tab.


  3. Double-click the Sound, Video and Game Controllers branch to expand it.


  4. Click the Aztec or ESS1888 device, and then click Properties.


  5. Click to select the Disable in this profile" check box, and then click OK.


  6. Restart your computer if prompted.


Method 2

Contact EMagic about the availability of an upgrade for Logic Audio. For more information, please see the following EMagic Web site:
http://www.emagic.de
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.


STATUS

Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.

Additional query words: es1xx8 es1888 


Keywords          : kb3rdparty kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 28, 1999