Mouse Pointer Disappears Over a Web Address

ID: Q198614

The information in this article applies to:

SYMPTOMS

When you move your mouse pointer to point to a Web address, your pointer may disappear or flicker. Note that this issue only occurs when you move your mouse pointer to point to a Web address.


CAUSE

This issue can occur if you are using an ATI 3D Rage Pro or ATI 3D Rage II/II+ video adapter.


RESOLUTION

To resolve this issue, contact ATI to inquire about the availability of a fix for this issue.

To work around this issue, use the following steps:

  1. Click Start, point to Settings, click Control Panel, and then double-click System.


  2. Click the Performance tab, and then click Graphics.


  3. Move the Hardware Accelerator slider to the Most Accelerator Functions position, click OK, and then restart your computer. Test to determine if the issue is resolved, and if not, continue to step 4.


  4. Click Start, point to Settings, click Control Panel, and then double-click Mouse.


  5. Click the Motion tab, and then click the Show Pointer Trails check box to select it.


  6. Move the slider to the Short position, and then click OK.



MORE INFORMATION

For information about related issues, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q159905
TITLE : Some Mouse Pointers disappear after installing Microsoft Plus

ARTICLE-ID: Q132626
TITLE : Mouse Pointers disappear with S3 Video Adapter


The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. 


Keywords          : kbhw kbui msiew95 win98 
Version           : WINDOWS:4.0,4.01
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 2, 1999