MS-DOS Window Opens During Startup After Upgrading to Windows 98

ID: Q188961

The information in this article applies to:

SYMPTOMS

After you upgrade to Windows 98, an MS-DOS window may open every time you start Windows 98. When this occurs, the MS-DOS window contains the following error message:

Specified command search directory bad


CAUSE

This behavior can occur if Cheyenne ARCSolo 1.0 is installed and is attempting to run a program at startup.


RESOLUTION

To work around this issue, disable ARCSolo Recovery. To do so, follow these steps:

  1. Click Start, point to Settings, and then click Taskbar And Start Menu.


  2. Click the Start Menu Programs tab, and then click Remove.


  3. Double-click Startup, ARCSolo Recovery, and then click remove.


  4. Click Close, click OK, and then restart your computer.


Additional query words: arc solo 


Keywords          : kb3rdparty kbenv win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 12, 1999