Netscape Does Not Recognize ICS During Setup

ID: Q227150

The information in this article applies to:

SYMPTOMS

If you use Internet Connection Sharing (ICS) and you install Netscape Communicator 4.04, you may be prompted to install a modem and a Dial-Up Networking connection.


CAUSE

This issue can occur if you do not have a modem installed in your computer or a Dial-Up Networking connection. The Netscape Internet Access component requires Dial-Up Networking to function correctly.


RESOLUTION

To resolve this issue, create a Dial-Up Networking connection and install a modem before you install Netscape Communicator. To do this, follow these steps:

  1. Use the Add New Hardware tool to install a modem. For information about how to do this, please see the following article in the Microsoft Knowledge Base:
    Q142984 How to Install New Hardware in Windows
    NOTE: If you do not have a modem installed in your computer, choose to select your modem manually. When you are prompted to choose the manufacturer and model of your modem, click (Standard Modem Types) in the Manufacturers list, and then click one of the Standard modems in the Models list.


  2. Install a Dial-Up Networking connection. For information about how to install Dial-Up Networking, please see the following article in the Microsoft Knowledge Base:
    Q181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files


  3. Click Start, point to Settings, and then click Control Panel.


  4. Double-click Internet, click the Connection tab, click Connect to the Internet using a local area network, and then click OK.


NOTE: You need to configure Netscape Communicator to use a direct connection to the Internet in the Proxies section of Preferences. For information about how to configure Netscape Communicator, please contact Netscape. For information about how to contact Netscape, query in the Knowledge Base for one of the following articles:
Q60781 Hardware and Software Third-Party Vendor Contact List, L-P
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 


Keywords          : kb3rdparty kbenv kbnetwork kbtool dun win98 win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999