Network Components Missing in Network Tool in Control Panel

• Microsoft Windows 98
• Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5

SYMPTOMS

When you try to add a network component in the Network tool in Control Panel, the protocol, client, or service you want to add may be missing.

CAUSE

This behavior can occur if one or more of the following files used by Windows to add a protocol, client, or service is missing or damaged:

• Nettrans.inf



• Netcli.inf



• Netservr.inf

RESOLUTION

To resolve this issue, determine if one of the files used by Windows to add a protocol, client or service is missing or damaged, and if it is, extract a new copy of the file. To do so, use the following steps:

1. Click Start, point to settings, and then click Control Panel.



2. Double-click Network, click Add, click Protocol, and then click Add. View one or more of the following network protocols, and if any of these protocols are missing, extract a new copy of the Nettrans.inf file to the Windows\Inf folder:
   
   

   
   
      Manufacturer                 Network Protocol
      -----------------------------------------------------------------------
      Banyan                       Banyan VINES ethernet Protocol
                                   Banyan VINES token ring Protocol
   
      Digital Equipment (DEC)      PATHWORKS V4.1 Ethernet (Windows 95 only)
                                   PATHWORKS V4.1 Token Ring (Windows 95
                                   only)
                                   PATHWORKS V5.0 and above Ethernet (Windows
                                   95 only)
                                   PATHWORKS V5.0 and above Ethernet (ODI)
                                   (Windows 95 only)
                                   PATHWORKS V5.0 and above Tokenring
                                   (Windows 95 only)
   
      IBM                          Existing IBM DLC Protocol
   
      Microsoft                    ATM Call Manager (Windows 98 only)
                                   ATM Emulated LAN (Windows 98 only)
                                   ATM LAN Emulation Client (Windows 98 only)
                                   Fast Infrared Protocol (Windows 98 only)
                                   IPX/SPX-compatible Protocol
                                   Microsoft 32-bit DLC
                                   Microsoft DLC
                                   Microsoft NetBEUI
                                   TCP/IP
   
      Novell                       Novell IPX ODI Protocol
   
      SunSoft                      PC-NFS Protocol (Windows 95 only) 

   
   
   For information about how to extract files, please see the following article in the Microsoft Knowledge Base:
   

   ARTICLE-ID: Q129605
   TITLE : How to Extract Original Compressed Windows Files




3. Click Cancel, click Client, and then click Add. View one or more of the following network clients, and if any of these clients are missing, extract a new copy of the Netcli.inf file to the Windows\Inf folder:
   
   

   
      Manufacturer                 Network Clients
      --------------------------------------------------------------------
      Banyan                       Banyan DOS/Windows 3.1 Client
   
      FTP Software, Inc.           FTP Software NFS Client (InterDrive 95)
                                   (Windows 95 only)
   
      Microsoft                    Client for Microsoft Networks
                                   Client for Netware Networks
                                   Microsoft Family Logon (Windows 98, or
                                   Windows 95 with Internet Explorer 4.x)
   
      Novell                       Novell NetWare (Workstation Shell 3.X
                                   [NETX])
                                   Novell NetWare (Workstation Shell 4.0 and
                                   above [VLM])
   
      SunSoft                      SunSoft PC-NFS (Version 5.0) (Windows 95
                                   only) 




4. Click Cancel, click Service, and then click Add. View one or more of the following network services, and if any of these services are missing, extract a new copy of the Netservr.inf file to the Windows\Inf folder:
   
   

   
      Manufacturer                 Network Services
      ---------------------------------------------------------------------
   
      Arcada Software              Backup Exec Agent (Windows 95 only)
   
      Cheyanne Software            ARCserve Agent (Windows 95 only)
   
      Hewlett-Packard              HP JetAdmin (Windows 95 only)
                                   HP JetAdmin (NetWare Support) (Windows 95
                                   only)
   
      Microsoft                    File and printer sharing for Microsoft
                                   Networks
                                   File and printer sharing for NetWare
                                   Networks
                                   Service for Netware Directory Services 




5. Quit the Network tool, and then close Control Panel.

Additional query words:

Keywords          : kbnetwork kbui osr2 win95 win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 21, 1999