Cannot Run Power Management Tool on Toshiba with Windows 98 Second Edition

ID: Q230362

The information in this article applies to:

SYMPTOMS

After you upgrade a Toshiba computer with a factory-loaded version of Microsoft Windows 98 to Windows 98 Second Edition, you may not be able to use the Power Management tool in Control Panel.


CAUSE

This behavior can occur if version 1.2 or earlier of the Toshiba Pwrtray.exe tool is loaded on the computer.


RESOLUTION

To resolve this issue, obtain a newer version of the Toshiba Windows 98 Controls tool from Toshiba. You can download this tool from the following Toshiba Web site:

http://pcsupport.toshiba.com
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

To work around this issue, you can use the Toshpwr.inf file to disable the Pwrtray.exe tool and allow access to the Windows 98 Second Edition power-management tool. To do this, using My Computer or Windows Explorer, right-click the Toshpwr.inf file in the Tools\MTSutil folder on the Windows 98 Second Edition CD-ROM, and then click Install.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 


Keywords          : kb3rdparty kbtool dun win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 11, 1999