Novell Client32 Does Not Work After Upgrading to Windows 98

ID: Q188168

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

If you are installing Windows 98 on a computer on which Novell Client32 for Microsoft Windows 95 version 2.2.0 or earlier is installed, the following symptoms may occur:

You receive a Fatal Exception 0E error message on a blue screen while Windows 98 Setup is searching for Plug And Play devices.

Novell's 32-bit ODI drivers do not work after Setup is completed.

NOTE: If the ODI drivers are re-enabled using the Automatic Skip Driver Agent (Asd.exe) tool, they are disabled the next time you start your computer.

Your computer may start only in Safe mode.

CAUSE

This behavior can occur if you run Windows 98 Setup from MS-DOS. The Vmlid.nlm and Odiload.vxd files are not updated if Windows 98 Setup is run from MS-DOS.

RESOLUTION

To resolve this behavior, extract the updated versions of the Vmlid.nlm and Odiload.vxd files from the Base5.cab cabinet file on your original Windows 98 CD-ROM or disks. Extract the Vmlid.nlm file to the Novell\Client32 folder, and extract the Odiload.vxd file to the Windows\System folder.

For information about using the Extract tool, type "extract" (without quotation marks) at a command prompt, or see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files

MORE INFORMATION

If you are using Novell Client32 version 2.2.0 or earlier, Windows 98 Setup automatically updates the Vmlid.nlm and Odiload.vxd files if Setup is run from within Windows 95.

If Novell Client32 is installed or reinstalled after Windows 98 is installed, you need to manually extract Vmlid.nlm and Odiload.vxd files.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:


Keywords          : kb3rdparty kberrmsg kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 21, 1999