Occasional Display Problems with Dialog Boxes and Messages

• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

When you run Windows 95/98, you may experience some or all of the following symptoms:

• The background of the dialog boxes may not be displayed correctly.



• The area under the dialog boxes may contain multicolored bits of garbled information.



• Messages in Microsoft Exchange may not be display correctly, or only part of the message is displayed correctly.

CAUSE

This behavior can occur when the cursor-drawing thread is pre-empted while it holds the screen lock. When this occurs, the next drawing operation is not performed correctly.

RESOLUTION

To work around this behavior, use the appropriate method:

Method 1

1. Right-click My Computer, and then click Properties.



2. Click the Performance tab, click Graphics, and then move the Hardware Acceleration slider all the way to the right.



3. Click OK, and then click Close.



4. Click Yes when you are prompted to restart your computer.

Method 2

1. Click Start, and then click Run.



2. In the Open box, type system.ini, and then click OK. Note that the System.ini file opens in Notepad.



3. Add the following line to the [display] section of the System.ini file: LockCursor=1



4. On the File menu, click Save, and then click Exit on the File menu.

Additional query words:

Keywords          : kbgraphic kbui win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 21, 1999