One or More Drives Unavailable After Hot Docking

ID: Q193342

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

If you hot-undock (eject) and then hot-dock (insert) your laptop computer using a docking station containing a hard disk, one or more hard disks or CD-ROM drives may become unavailable to Windows.

CAUSE

This problem can occur when Windows attempts to assign the same drive letter to one of the drives in the docking station and to an existing drive in the portable computer during the hot-docking operation.

RESOLUTION

To work around this problem and restore access to all drives installed in both the computer and the docking station, shut down and restart Windows.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

MORE INFORMATION

This problem is likely to occur when there is an Integrated Drive Electronics (IDE) hard disk in the docking station, an IDE hard disk in the computer, and an additional CD-ROM or hard disk in either the computer or the docking station.


Keywords          : kbenv kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 29, 1999