Outlook Express and Outlook 97 Do Not Redial Automatically
ID: Q181815
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The information in this article applies to:
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Microsoft Outlook Express versions 4.0, 4.01 for Windows 95
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Microsoft Windows 98
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Microsoft Outlook 97
SYMPTOMS
When you try to dial out in Outlook Express or Outlook 97, both programs
may not redial automatically after receiving a busy signal.
RESOLUTION
To work around this issue, use either of the following methods:
Method 1
After you receive a busy signal, try to dial again. Repeat this process
until you successfully connect.
Method 2
Establish the connection, and then start the appropriate e-mail program.
To do so, use the following steps:
- Click Start, point to Programs, point to Accessories, point to
Communications, and then click Dial-Up Networking.
- Double-click the connection you use for Outlook 97 or Outlook Express,
and then follow the instructions on the screen to complete the
connection.
Additional query words:
4.00
Keywords : kbenv kbnetwork win98
Version : WINDOWS:4.0,4.01,97
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: January 30, 1999