A Pink Icon May Be Displayed When You Receive a Broadcast Enhancement

ID: Q232739

The information in this article applies to:

SYMPTOMS

When you receive a broadcast enhancement using Microsoft WebTV for Windows, a pink Interactive TV icon may be displayed.


CAUSE

This behavior can occur if an ATI All-In-Wonder video adapter is installed and configured with the default Microsoft Windows 98 display drivers.


RESOLUTION

To resolve this issue, install the latest ATI All-In-Wonder video adapter drivers:

  1. Obtain the latest drivers from the following ATI Web site:

    http://support.atitech.ca
    NOTE: The downloaded ATI drivers may include a self extracting program (.exe) file. You can run this program by double-clicking the file. If the downloaded file is not a self extracting (.exe) file, continue with step 2.

    The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.


  2. Right-click My Computer on the desktop, click Properties, click the Device Manager tab, double-click Display Adapter, and then double-click the All-In-Wonder entry.


  3. Click the Driver tab, and then click Update Driver.


  4. Click Next, click Display a list of all the drivers in a specific location, so you can select the driver you want, click Next, and then click Have Disk.


  5. Click Browse to locate the folder to which you downloaded the ATI All-In-Wonder drivers, and then click OK.


  6. Click the appropriate video adapter driver, click Next, and then click Finish.


  7. Click Yes to restart your computer.


Additional query words: 


Keywords          : kbenv kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999