Problems Dialing Phone Numbers Over 32 Characters Long

ID: Q188117

The information in this article applies to:

SYMPTOMS

When you try to use your modem to dial a long phone number (over 32 characters in length), your modem may not respond or dial out.


CAUSE

This issue can occur if you are using a controllerless modem with a standard (or generic) modem driver instead of the driver that is specifically designed for your modem.


RESOLUTION

To resolve this issue, obtain and install the most current version of modem driver for your modem. For information about how to do so, view the documentation included with your modem or computer.

Additional query words: tapi digit limit 


Keywords          : kbenv kbtool dun win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 18, 1999