Problems with Crystal Audio Sound Card in Windows 98

ID: Q188122

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you try to shut down your Windows 98-based computer, your computer may stop responding (hang), and you may receive a general-protection (GP) fault error message in module Cwbmidi.vxd. This behavior may also occur if you try to disable your Crystal Audio sound card in Device Manager.

CAUSE

This issue can occur if you are using a Crystal Audio sound card. This sound card may be incorrectly detected during Windows 98 Setup, so the sound card may not have the correct drivers installed.

RESOLUTION

To resolve this issue, obtain and install the most current version of the appropriate sound card drivers. For information about how to do so, see the documentation included with your sound card or computer.

Additional query words: 98


Keywords          : kbenv kbsound win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 6, 1999