Problems with Expanded Memory on Dell Inspiron 7000 Computers

ID: Q217222

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you try to start an MS-DOS-based program on your Dell Inspiron 7000-series computer, you may receive one of the following error messages:

Cannot Setup EMS Buffer

EMM386 Not Installed - Unable to set page frame base address

CAUSE

This issue can occur if your MS-DOS-based program requires Expanded Memory (EMS) page frames. EMS page frames require 64K of upper memory, however, Dell Inspiron 7000-series computers can only provide 54K of upper memory.

MORE INFORMATION

For information about EMS usage and management, please see the following article in the Microsoft Knowledge Base:

Q95555 Overview of Memory-Management Functionality in MS-DOS

Additional query words: lim 3.20 4.00 uma umb


Keywords          : kbenv win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 6, 1999