Problems with Iomega Ditto Tools 3.0 and Windows 98

ID: Q186737

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you try to start the "The Works" program included with Iomega Ditto Tools version 3.0, you may receive the following error message:

DT Caused an Invalid Page Fault in Module TFSWNTFY.DLL at 015f:00d713d8

Also, the Ditto Tools and File!Flash programs included with Iomega Ditto Tools version 3.0 may not work correctly, or at all.

CAUSE

This issue can occur because when you install Iomega Ditto Tools version 3.0, it installs 2 programs, Ditto Tools and File!Flash. These programs in combination are not fully compatible with Windows 98.

NOTE: This issue is specific to when both programs are installed on your computer, and does not occur if only one or the other is installed.

RESOLUTION

To work around this issue, either uninstall Ditto Tools or File!Flash, or contact Iomega to inquire about the availability of a fix for this issue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.

Additional query words: 98


Keywords          : kb3rdparty kbtool win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 4, 1999