Protocol Changed to TCP/IP After Upgrading to Windows 98

ID: Q187677


The information in this article applies to:


SYMPTOMS

After you upgrade a Microsoft Windows 3.1x-based computer running the NetBEUI or IPX/SPX protocol to Windows 98, these protocols may be missing from the list of installed network components, and the Transmission Control Protocol/Internet Protocol (TCP/IP) may now be installed.


RESOLUTION

To resolve this problem, reinstall any missing protocol you want to use. To do so, use the following steps:

  1. Click Start, point to Settings, click Control Panel, and then double-click Network.


  2. Click Add, click Protocol, and then click Add.


  3. Click Microsoft, click the protocol you want to add, and then click OK.


  4. Repeat steps 2 and 3 to add any other protocols you want, and then click OK.



STATUS

Microsoft has confirmed this to be a problem in Windows 98.

Additional query words: 98


Keywords          : kbnetwork win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 5, 1999