Protocols May Be Unavailable in Dial-up Networking Connection

• Microsoft Windows 95
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows 98

SYMPTOMS

When you are using Dial-Up Networking to configure a connection to a dial- up server, a protocol you want to use may be unavailable.

CAUSE

This issue can occur if you choose an incorrect server type for your dial- up networking connection.

RESOLUTION

To resolve this issue, choose the correct server type for your dial-up networking connection. To do so, use the appropriate method:

Windows 95/98

1. Double-click My Computer, and then double-click Dial-Up Networking.



2. Right-click the appropriate Dial-Up Networking connection, and then click Properties.



3. Click the Server Types tab, and then click the appropriate server type in the Type Of Dial-Up Server box.



4. Click OK, and then close Dial-Up Networking.

Windows NT

1. Double-click My Computer, and then double-click Dial-Up Networking.



2. Click More, and then click Edit Entry And Modem Properties.



3. Click the Server tab, and then click the appropriate server type in the Dial-Up Server Type box.



4. Click OK, and then close Dial-Up Networking.

Keywords          : kbnetwork win95 winnt 
Version           : WINDOWS:95; WINNT:4.0
Platform          : WINDOWS winnt 
Issue type        : kbprb 

Last Reviewed: February 2, 1999