Suwin Error in Setupx.dll During Windows 95/98 Setup

ID: Q188107

The information in this article applies to:

SYMPTOMS

When you attempt to upgrade Microsoft Windows 3.1 to Windows 95/98, you may receive the following error message:

SUWIN
An error has occurred in your application. If you choose ignore you should save your work in a new file. If you choose close, your application will terminate."

When you click Close, you may receive the following error message:
Application Error
SUWIN caused a general protection fault in module setupx.dll @ 0012:1346


CAUSE

This behavior can occur if you disable virtual memory in Windows 3.1 before you run Windows 95/98 Setup.


RESOLUTION

To resolve this issue, enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, or quit Windows to MS-DOS, and then run Setup from MS-DOS. To enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, follow these steps:

  1. In the Main group, open Control Panel and double-click 386 Enhanced.


  2. Click Virtual Memory, and then click Change.


  3. In the Type box, click Permanent or Temporary, and then click OK.


Additional query words: swap file suwin error 


Keywords          : kberrmsg kbsetup win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 16, 1999